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Director playbook

Leads processed is not a pipeline.

One prospect. Six specialists. A lineage you can audit.

Tracing a lead through outbound means every stage has a cause: where the person entered (signal or saved search), what ICP score they earned, which approved send went out, how the reply was labeled, and whether the thread became a qualified conversation. The AI Sales Director exists to keep that chain visible — not to celebrate raw activity.

  • Name the entry source on every lead.
  • Fit score and intent score are separate facts.
  • A send without an approval receipt is a hole.
  • Replies are not qualified conversations.
  • Find the bottleneck by stage, not by vibes.
  • Count the payload you receive — qualified replies — not agent busywork.

The system

Six links in the chain.

If any link is missing, CRM attribution collapses and weekly review becomes guesswork.

  1. 01

    Capture the entry event

    Signal saved (post URL, keyword, engagement) or Prospecting add (saved search, list). Without source, every later report is theater.

  2. 02

    Record ICP score and reasons

    Store the 1–5 fit score and the written reasons. Threshold decisions should be reconstructible a month later.

  3. 03

    Log enrollment and approved sends

    Campaign, step, channel, and the approval that released the send. Unapproved drafts are not touches.

  4. 04

    Classify the reply

    Reply Qualifier labels interest, timing, objection, or noise. A one-word thanks is not pipeline.

  5. 05

    Mark qualified conversation when the rule passes

    Zevari-attributed, substantive buyer interest, ICP-plausible, and continued talk — not every reply and not a booked meeting synonym.

  6. 06

    Review the Director weekly

    Ask which specialist bottlenecked: empty Signals, untrained ICP, stalled approvals, weak Voice, or soft qualification.

Funnel vocabulary

The stages the team reports.

Use these words on purpose. They are product definitions, not marketing fluff.

StageDefinitionOwner
LeadsPeople in the workspaceProspecting / Signals
QualifiedICP score at or above thresholdICP Scoring
ContactedAt least one delivered outreachVoice Writer / Follow-up
RepliesContacted people who wrote backFollow-up
Qualified conversationsPassed the QC rule (intent + fit)Reply Qualifier + Director

Weekly review

What the Director should ask.

  • Where did this week’s conversations enter?

    Signal vs saved search. If one source is empty, fix that specialist before rewriting copy.

  • What is the fit-pass rate?

    Qualified ÷ leads. High pass + low QC means messaging or offer. Low pass means ICP training.

  • Where are approvals stuck?

    Drafts waiting on you are not a model failure. Clear the queue or the chain stops.

  • Which objections repeated?

    Feed patterns back to Voice Writer and Follow-up ladders — and to Reply Qualifier labels.

Which specialist

Six specialists. This one owns the step.

Named faces, not a prompt pack. The handoff is the product.

See the full team

Primary

AI Sales Director

Orchestrates the team. Drives the outcome. Surfaces bottlenecks across the six specialists.

  1. Prospecting + SignalsEntry sources for the lead.
  2. ICP ScoringFit gate with reasons.
  3. Voice Writer + Follow-upApproved touches and sequence.
  4. Reply QualifierWhich replies become qualified conversations.

Outcome: an auditable path from prospect in to qualified reply out.

Questions

The ones operators ask.

What is a qualified conversation?

A versioned product outcome: a substantive buyer conversation attributed to Zevari outreach, with ICP fit and continued interest. It is not every reply and it is not a booked meeting.

How do I track LinkedIn signal outreach in my CRM?

Write the entry source, ICP score, campaign step, and reply label onto the contact. Prefer Zevari’s stage names so marketing and product do not drift.

Why not just count messages sent?

Sends without fit, approval, or reply quality inflate activity and hide the specialist that is actually stuck.

Who owns attribution when multiple specialists touched the lead?

The Director view. Entry source stays fixed; later specialists add events. Do not overwrite the first cause.